HOW TO HELP DEAF

Step 1 - NEVER SHOUT! But so to speak so that the words sound good in the ears, eg SAUDADES, FRIENDS, THE BIBLE, LOVE ... etc ... ever so slowly and clearly ...
Step 2 - Talk looking directly at the deaf person, NEVER back or side ...
Step 3 - NEVER talk fast, have patience to talk to more moderate and deliberate ...
Step 4 - TELEPHONE, the deaf person should always tell at first that it is "DEAF", have hearing problems, and ask the other person to speak slowly and deliberately, clearly, without shouting ... and should put the phone ear in order to feel comfortable in the best position you feel you go to hear good and not out of position while talking on the phone ...
Step 5 - Avoid talking to people with strange noises around, because the deaf person needs to concentrate as much in conversation, and outside noises disturb ...